Dalian Huarui Heavy Industry Group Co., Ltd. has been sticking to the service tenet of “Quick Service, to the Customers’ Satisfaction”. Since 1993 when DHHI was certified to ISO9001 Quality Management System at an earlier stage than the other partners in heavy machinery industry, it has become perfect in the aspect of development and service management of Bulk Material Handling Machinery machinery, port machinery, Coke Oven Machinery, metallurgical machinery, lifting machinery, etc. and enjoyed high prestige in heavy machinery industry of China.
Dalian Huarui Heavy Industry Group Co., Ltd. has a highly qualified, technically skilled and professional service team that has super adaptive capacity. This service team is under the responsibility of a nominated person and has perfect organization system and sound management rules to assure the effective implementation of service work of DHHI.
Dalian Huarui Heavy Industry Group Co., Ltd. establishes sound and perfect service system and service network that spreads all over China according to the requirements of quality management systems ISO9001：2008；GB/T19001-2008 to provide quality technology, products and meanwhile full range of pre-sale, in-sale and after-sale services, to the customers. DHHI will make a due contribution to global economic construction with brand new marketing concept and advanced management mode.
Dalian Huarui Heavy Industry Group Co., Ltd. will continue as always to provide quick and considerate service to both new and old customers to quickly adapt to the increasingly-changing market and meet the customers’ demands to the greatest extent. Over the years, DHHI contracted many major projects and accumulated rich experience. DHHI establishes an integrated service system incorporated with design, manufacture, construction and after-sale service and has advantages in EPC projects for Bulk Material Handling Machinery machinery, port machinery, Coke Oven Machinery, metallurgical machinery, lifting machinery, sub-merged arc furnace, etc. DHHI will provide satisfactory service to you, and customer’s demands are our pursuit.
Five Major Advantages
|1.||Development of equipment (project)||Feasibility analysis of project||Provision and recommendation of financing support for the customer as per actual condition of the project（seller's credit / buy's credit / intergovernmental credit）|
|2.||Design of equipment (project) and implementation of project||Preliminary design||Detailed design|
|3.||Manufacturer and supply of equipment (project)||Procurement service||Manufacture in the shop|
|4.||Construction and commissioning of equipment (project) on site||Transportation service||Construction on site||Commissioning service||Summarization for completion of equipment and relevant operation trainings||Equipment operation|
|5.||After-sale service of equipment (project)||Long-term maintenance and operation services（supporting post-service maintenance and servicing for the site）||Supply of spare parts|
DHHI would like to cooperate sincerely with the domestic and overseas customers from all walks of life for mutual benefit and jointly create a better future!